Indeed, I feel like I bought the last betamax player, when the world has moved on to vhs, dvds and netflix. What do I do with my collection of tapes?!?

I went down the same road with Acer and yes, they’re either clueless or they are programmed not to give details about proprietary configs. I was hoping that Kingston would be able to suggest an external device that would allow both volumes to mount but it sounds like that was a dead-end for you. It’s very frustrating that Acer won’t take any responsibility for data loss on a warranty repair and not offer a solution for the customer to secure the data prior to sending it in. I might find out if it will void the warranty if I remove and keep the msata drive while they repair the mobo or bios issue, then reinstall it when I get it back.

John,

Not so far. I bought a new s7 (before I knew of this problem) , and I am reluctant to mount the old drive in it, for fear of voiding thw warranty, screwing up the raid config on new one. I have talked to Kingston, who finally identified the drive as one custom made for Acer with a proprietary two-side interface. Acer tech support was clueless. others have developed two sided msata form factors, but different than this oddball. The s7 may offer the only available mounting hardware…

Pete, any luck finding a solution to read your S7 drive outside of the laptop? My S7-392 has a fried BIOS, and though it’s under warranty, I want to secure my data before I ship it off. Ran into the same issue that only half the drive is recognized using a USB msata enclosure. Appreciate any advice you can offer.

Thanks, Les. Really looking for a solution that will let me read the non-standard, dual-sided SSD. Then I will have to worry about the raid 0 array. If I find a solution, I will let you know, since this thread is one of the few I’ve found discussing this oddball configuration. Best,
Pete